Product Support

From wellhead to pipeline, Exterran is proud to partner with our clients to deliver experience, expertise and an unrelenting commitment to service. Thanks to our U.S./global product support contact center, customers enjoy service that is fast and easy. With one call or email, you can quickly reach the right person within Exterran for all your equipment needs, questions and warranty claims.

Exterran Product Support:

Phone: [+1] 281-836-7600
Email: ProductSupport@exterran.com

The Support center is staffed 24/7 (after-hours calls divert to our live answering service), and emails are monitored during business hours, 8 a.m. - 5 p.m. CT.

When you contact us, be assured your inquiries are managed directly by our experts in the Product Line Quality group:

  • Please select the product line when prompted via telephone, or enter it into the email subject line to help us efficiently transfer the call or email.
  • Also provide the equipment identification number and location when contacting customer service.

If you are in the field and have a question, Product Support contact information can be easily found on the decal located on your Exterran equipment. The decal is affixed to all new products leaving Exterran manufacturing sites in the United States as of November 1, 2015.